Privacy Policy

At LalithaShop, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

When you make a purchase or create an account, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through our payment gateway)

b. Non-Personal Information

We also collect information such as:

Browser type and device information
IP address
Pages visited, and time spent on our site
Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate order updates, offers, and promotions
Improve our products, website, and customer experience
Respond to customer support inquiries
Prevent fraud and ensure transaction security

We do not sell, rent, or trade your personal data to any third parties.

3. Sharing of Information

We may share your data only with trusted third parties that help us operate our business, such as:

Payment gateways and banks for processing transactions
Delivery and logistics partners for order shipping
IT and marketing service providers for website functionality and communication

All third parties are required to keep your information secure and use it only for the services they provide to us.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or alteration.
Your payment information is encrypted and processed securely through certified payment processors.

However, no online platform is completely secure, and you use our site at your own risk.